Menu
Course brochure
Upcoming courses
Other options
Terms and conditions
This website is owned and operated by Superego Cafe Ltd (UK). All the content on the website is the property of Superego Cafe Ltd and is protected by copyright and other intellectual property laws.These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes shall be exclusively subject to the jurisdiction of the courts of England and Wales. Superego Cafe Ltd reserves the right to change, modify, add or remove portions of these Terms and Conditions in its sole discretion at any time and without prior notice. If these Terms and Conditions are not accepted in full, the use of this site must be terminated immediately.
Cancellation policy
The situation may arise where you cannot attend a course you have paid for. Please notify us as soon as possible using email. The refund amount will be based on the first condition that applies to you from the list below.
- For EU customers only: Under the Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel the contract for the purchase of a place on a course within a period of 7 working days from the application date (a 'cooling off' period) and receive a full refund. However, we regret that we cannot accept a cancellation of contract if you have accessed the online course or you cancel a place less than 28 days before the course as conference costs will have been incurred on your behalf.
- If you wish to cancel a course reservation you made up to 28 days ago, we will refund your course fee minus a £75 cancellation charge providing you notified us at least 28 days before the course date. We will downgrade your purchase to a one month online subscription from the original date of purchase.
- If you wish to cancel a course reservation you made more than 28 days ago, we will refund your course fee minus a £135 cancellation charge providing you notified us at least 28 days before the course date. We will downgrade your purchase to a six months online subscription from the original date of purchase.
- If you cancel a place less than 28 days before the course date, no refund will be given.
- If you miss the course or only attend a part of it, no refund will be given.
Copyright information
Your course reservation allows you to view the online course presentations which are streamed to your computer. Superego Cafe keeps a permanent log of computer IP addresses and account holders accessing the online course. Any attempt to distribute, copy or reproduce these materials or website by any individual or organisation, whether for monetary gain or not, is copyright infringement. You are granted a non-transferable licence to download documents and keep one printed copy for your own private use.
Your username and password are for your own private use. If our security software detects that your log-in details are being shared, your account will be automatically locked and you will be denied access until your account is reviewed by our technical support team. We reserve the right to charge you for shared accounts, to cancel your purchase without a refund and to claim financial compensation from you.
You may use the course materials provided at the classroom course event for your own personal non-commercial use. You are not permitted to distribute these documents to anyone else in any way.
Limitation of liability
In the unlikely event that an event is postponed or cancelled, the liability of Superego Cafe shall be limited to a full refund of the fee paid for that particular event.
Disclaimer
Superego Cafe Ltd makes no warranty as to the accuracy, completeness, reliability, availability, suitability, quality or operation of any content, product or service provided on or accessible from the website.
