Ordering information

We've designed this website to be simple to use and to contain all the information you need to decide whether or not our courses will be useful to you. This page contains additional information about purchasing course places.

Who am I ordering from?

Superego Cafe Limited is a company registered in England and Wales. To learn more about us and to read contact details, click here. We've been online since 2001 and we've been running courses for healthcare professionals since 2004. We have an excellent reputation for customer service.

How do I subscribe from this website and is it safe?

• Subscribe to the online course by clicking on the shopping basket icon.
• On the sign-up screen, enter your name and email address. Choose a username and password for your online account. When you have finished press the continue button.
• You will be transferred to Protx for them to take your credit card details. All payments must be made in UK pounds sterling.
• Protx is a secure online service for card payment, with up-to-the-minute security features. Protx will check the validity of your card details and will authorise payment to us. Transmission and processing are completed by Protx and your credit card details are not seen or kept by Superego Cafe.
• Upon completion of payment you will be transferred back to this website and you can beginning viewing the online course.
• You will receive a receipt and details of your online account by email within a few minutes.

Which cards/accounts can I pay with?

            

We currently accept the following cards/accounts.

• Visa (Credit and Debit)
• MasterCard
• Solo
• Maestro
• Visa Electron
• PayPal

When does my online subscription start?

We confirm your subscription by email as soon as you make an online payment. The subscription starts only after your payment has been authorised. A one month subscription lasts one calendar month (e.g. if you subscribe on 5 April, the subscription ends on 5 May).

What is the cancellation policy?

Please read the 'cancellation policy' page.

What is your privacy policy?

Please read the 'privacy policy' page.

Questions or suggestions

If you have questions or suggestions please contact us via the help desk.